How to contact us.
Thank you for contacting HOPS Labour Solutions Ltd (HOPS). You can contact us via the below options.
Please provide your full name, Gateway worker ID number and where necessary, up to date contact details.
Where relevant, complaints should be supported with evidence. This might include copies of payslips, photos/ videos of accommodation or the workplace, for example.
HOPS Labour Solutions Ltd
Ross on Wye
+44 2476 698000
+44 7440 294 153
For general queries:
To make a complaint:
Monday to Friday
09:00 to 16:00 GMT
Outside of these hours we request that you contact us in writing i.e., email, so that we can respond at the next earliest opportunity.
Other useful numbers:
Modern Slavery Helpline: 08000 121 700
Urgent Police matters: 999
Non- urgent Police matters: 101
Gangmasters and Labour Abuse Authority (GLAA): 0800 432 0804
Your HOPS Worker Handbook will also provide you with important information. This can be accessed via your Gateway account.
Transfers can be requested via your Gateway account.